The people who feed the world run on CropTrak.

1. Acceptance of Terms

By accessing or using the CropTrak platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

CropTrak provides a cloud-based agricultural data management platform designed for food and agriculture supply chains. The Services include data collection, analytics, compliance reporting, and supply chain visibility tools as described on our website and in your service agreement.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify CropTrak immediately of any unauthorized use of your account. CropTrak reserves the right to suspend or terminate accounts that violate these Terms.

4. Data Ownership & Usage

You retain ownership of all data you upload to the CropTrak platform ("Your Data"). By using the Services, you grant CropTrak a limited license to process Your Data solely for the purpose of providing the Services. CropTrak will not sell, share, or use Your Data for purposes outside of the Services without your explicit written consent.

5. Acceptable Use

You agree not to use the Services for any unlawful purpose, to upload malicious code, to interfere with the security or performance of the Services, or to attempt to gain unauthorized access to any part of the Services or related systems.

6. Service Level & Availability

CropTrak strives to maintain 99.9% uptime for the Services. Scheduled maintenance windows will be communicated in advance. CropTrak shall not be liable for interruptions caused by circumstances beyond its reasonable control, including but not limited to natural disasters, third-party service failures, or force majeure events.

7. Intellectual Property

The CropTrak platform, including all software, designs, trademarks, and documentation, is the exclusive property of CropTrak and its licensors. These Terms do not grant you any rights to CropTrak's intellectual property beyond the limited license to use the Services.

8. Limitation of Liability

To the maximum extent permitted by law, CropTrak's total liability for any claim arising from the use of the Services shall not exceed the fees paid by you in the twelve months preceding the claim. CropTrak shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

9. Termination

Either party may terminate the service agreement with 30 days' written notice. Upon termination, CropTrak will make Your Data available for export for a period of 90 days. After this period, Your Data may be deleted in accordance with our data retention policies.

10. Governing Law

These Terms shall be governed by the laws of the State of North Carolina, without regard to its conflict of laws provisions. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Wake County, North Carolina.

11. Contact

For questions about these Terms, contact us at hello@croptrak.com.

1. Information We Collect

CropTrak collects information you provide directly (account details, contact information, agricultural data), information collected automatically (usage analytics, device information, log data), and information from third-party integrations you connect to the platform (ERP systems, field tools, lab systems).

2. How We Use Your Information

We use collected information to provide and improve the Services, generate analytics and insights for your operations, fulfill compliance and reporting requirements, communicate service updates and support, and ensure platform security and performance.

3. Data Sharing

CropTrak does not sell your personal information or agricultural data. We may share data with service providers who assist in operating the platform (under strict data processing agreements), regulatory authorities when required by law, and other parties only with your explicit consent.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, regular security audits and penetration testing, SOC 2 Type II compliant infrastructure, and continuous monitoring and incident response procedures.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Services. Upon account termination, data is available for export for 90 days and then securely deleted within 30 additional days, unless longer retention is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, opt out of certain data processing activities, and withdraw consent for data collection. To exercise these rights, contact us at hello@croptrak.com.

7. Cookies & Tracking

CropTrak uses essential cookies for authentication and platform functionality. We use analytics tools to understand how the platform is used and to improve the Services. You may manage cookie preferences through your browser settings.

8. International Data Transfers

CropTrak operates globally across 60+ countries. When data is transferred across borders, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data protection regulations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and, where appropriate, by email notification.

10. Contact

For questions about this Privacy Policy, contact our Data Protection Officer at hello@croptrak.com.